TechPoint's "New Economy New Rules" event, sponsored and hosted by Barnes & Thornburg and simulcast to more than 20 locations statewide, was at capacity ... again ... at the downtown Indianapolis location. Could have been the topic, the speakers, or the joy of navigating snow covered roads!
Special guest speakers and panelists Kelli Schmith of Karmic Boom, Chris Lucas of Formspring, and Kyle Lacy of Brandswag entertained and informed the more than 350 attendees and broadcast viewers with their some of their own social media mantras and observed marketplace mishaps.
Several attendees and I were Tweeting soundbites throughout the event. Here are a few of the more poinant tids and bits:
: : The Twall of Fame helped earn brand evangelists.
: - presenter is talking abt the power of listening in Social Media.
: : Kelli is demonstrating to this capacity crowd that social media isn't for geeks and "those people" alone.
: mentions that sharing is a key part of her social media activity.
: 60s demo fastest growing segment in social
: : Google has made social media searchable. You cannot hope that this is going away and survive.
: : Are you ready to give up control and let customers tell your story for you? It's already happening!
: "Always respond" to negative social media conversations.
: 350 million people on Facebook and 70% are outside the U.S.
: : Respond to negative social media in an honest way, try to fix the problem and get good results.
: : Don't rush to a negative or emotional reaction on social media, be calm and helpful and people will know you ROCK!
: : Set policy, but DO allow employees to be evangelists empowered to share and interact with customers.
: In corporate social media, give emplyees room and permission to interact with others. Keep it personal. -- at
: : Yes, advertise thru social media, but do it differently than broadcast media. CUSTOMIZE!
: Let social media "feed your passion." Helpful advice to those who are new.
: Lots of great ideas shared today! Don't forget to register for the next seminar on social media marketing on Feb. 5!
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