This job is EXPIRED. Click Here to see similar jobs.
CRM Change Enablement – Managing Consultant (remote/travel)
Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We do this by harnessing the power of one of the world’s largest crowdsourcing communities and thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world’s largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.
The Managing Consultant for Change Enablement is a utility player, often working independently across a portfolio of projects in collaboration with internal resources and external clients. The Managing Consultant develops and executes culturally appropriate change strategies that enable successful cloud-based technology deployments. This senior-level role will work with executives, senior managers and project teams to ensure overall project success.
We seek a candidate with deep functional knowledge of Organizational Change Enablement, a clear approach to solution design, and the passion to expand their thinking, stretch to new roles, and learn.
Understand client’s business strategies and associated organization and change management issues
Approach organizational change as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change
Build relationships with constituents, including: clients, internal teams, and consulting partners
Work across teams to serve as the “expert” on change management, including: change strategy design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment and measurement
Help realign the organization, its people, and their actions with critical business imperatives and specific objectives
Contribute to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
Determine the resource plan and timeline in alignment with overall implementation release schedule, scope, and budget requirements
Manage and lead resources assigned to project
Identify opportunities to provide or create additional client value
Provide sales support as needed on new or existing client engagements
Education and Required Experience (Requirements)
5 + years general management/software consulting experience
10 + years experience related to the successful delivery of organizational change work Experience conducting business interviews and leading client workshops
Direct experience with Sales/CRM, Salesforce processes and technology implementations
Hands-on change management experience with implementing large-scale Salesforce solutions
Strong proficiency with presentation tools and applications
Ability and confidence to work closely with, and advise, senior executives at a given customer
Progressive and professional experience leading and/or supporting organizational change and transformation for large scale global projects, particularly in human resources, information technology, finance, and CRM/Sales
Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan
Demonstrate ability to work across all areas in an organization and manage various functions and resources
Excellent communication skills and strong leadership and presentation skills
Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects
Exceptional client relationship management skills
Bachelors Degree or equivalent combination of education and experience
Ability to work from home and travel 10-50% with some quarters close to 70%
Not eligible for visa sponsorship
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.